Frequently Asked Questions
Everything you need to know about HDRÈY LABORATORIES skincare.
Are HDRÈY LABORATORIES products tested on animals?
No, we are proudly cruelty-free. None of our formulations or raw ingredients are tested on animals at any stage of the development process.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.
Are your products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test before incorporating a new product into your routine.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.